Privacy Policy

Voila Studio Inc. Privacy Policy

Last Updated: February 2025

Voila Studio Inc. (“Voila Studio,” “we,” “us,” or “our”) is a developer and publisher of interactive entertainment. This Privacy Policy describes our data practices related to our products, services, websites, and the mobile game Block Match 3D (collectively, the “Services”).

Please read this Privacy Policy carefully. The information we collect may vary depending on how you use the Services. By using our Services, you acknowledge and accept the practices described herein.

This Privacy Policy does not apply to information collected from job applicants. Please refer to our Applicant Privacy Policy for recruitment-related processing.

Categories of Information Collected

We collect the following categories of personal information:

• Identifiers / Contact Information: name, username, gamer tag, email address, mailing address, phone number, unique ID, mobile device ID, platform ID, game service ID, advertising ID (IDFA, Android ID), IP address.
  
  

• Protected Characteristics: age, gender.
  
  

• Commercial Information: purchase history, gameplay activity, preferences.
  
  

• Billing Information: credit/debit card details, billing/shipping address.
  
  

• Internet / Electronic Activity: in-game activity, browsing history within the Services, interactions with our ads.
  
  

• Device and Usage Data: device type, software/hardware, OS, browser type, language, interaction logs.
  
  

• Profile Inferences: personalized profiles derived from gameplay and online activity.
  
  

• Audio / Visual Data: avatars, photos, chat audio, gameplay recordings, videos (e.g., playtests).
  
  

• Sensitive Information: precise location (if allowed), account credentials, chat content.
  
  

How We Use Information

We use collected information for:

• Business Purposes: operating and supporting the Services, processing transactions, improving products, developing new features, ensuring security, conducting internal research.
  
  

• Commercial Purposes: marketing our Services and those of our partners, sending promotions, managing events.
  
  

• Legal Purposes: complying with laws, enforcing agreements, protecting rights and safety.
  
  

Sources of Information

We collect data:

• Directly from you (e.g., registration, communications).
  
  

• Automatically when you use Block Match 3D.
  
  

• From third-party platforms when you access our Services through them.
  
  

• Via cookies and similar technologies.
  
  

• From business partners, ad networks, analytics providers, and other players.
  
  

Sharing of Information

We may share data with:

• Vendors and service providers (hosting, analytics, payments).
  
  

• Affiliates within Voila Studio Inc.
  
  

• Advertising partners for personalized marketing.
  
  

• Other third parties for legal compliance, safety, business transfers, or with your consent.
  
  

• Public forums (leaderboards, chat rooms, events) where your username, avatar, or posted content may be visible to others.
  
  

We do not knowingly sell or share personal data of users under 16 without appropriate consent.

Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data.
  
  

• Request deletion of data.
  
  

• Correct or update data.
  
  

• Receive details on categories, sources, recipients, and purposes of data processing.
  
  

• Withdraw consent (where applicable).
  
  

• Opt out of sale/sharing of personal data (including targeted advertising).
  
  

• Restrict the use of sensitive data.
  
  

Requests can be submitted via the contact details below.

Account and Communication Management

You can manage your Block Match 3D account, communication preferences, and advertising choices via in-game settings, platform privacy tools, or unsubscribe options in emails.

Data Retention

We retain personal data as long as necessary to provide Services, comply with legal obligations, or enforce rights.

Children’s Privacy

Our Services are intended for general audiences. We do not knowingly collect personal data from children under 13 (or higher age as required by law) without parental consent. If such data is discovered, we will delete it.

Data Security

We follow industry standards to safeguard data against unauthorized access, misuse, or disclosure. However, no system is 100% secure.

International Transfers

Your data may be processed or stored in South Korea or other countries with different privacy laws. We implement appropriate safeguards for such transfers.

Other Terms

Your use of our Services may also be subject to terms of platforms (e.g., Google Play, Apple App Store) or partners. We are not responsible for third-party sites linked from our Services.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us:

• Email: voilagames@voilagames.net
  
  

Primary Contact
Voila Studio Inc.
902, 123 Ogong-ro, Deokjin-gu, Jeonju-si, Jeonbuk Special Self-Governing Province, Republic of Korea
Attn: Privacy Policy Administrator

For privacy law purposes, the data controller is Voila Studio Inc.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated to you, and your continued use of Block Match 3D constitutes acceptance of such updates as permitted by law.